Attic Space and its affiliated entities (collectively, “Attic Space,” “we,” “us,” or “our”) care about your privacy. We are committed to maintaining your trust by handling your Personal Information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, store and otherwise process Personal Information when you use our websites, managed workspaces, mobile applications and other online or offline products, programmes and services that link to this Policy (collectively, the “Services”). Please read this Policy before using our Services so you can make informed decisions about your relationship with us.
“Personal Information” means information that relates to you and can identify you, either on its own or when combined with other information. It does not include information that has been aggregated or anonymised so that you can no longer reasonably be identified.
The Services covered by this Policy include Attic Space websites, workspace services, property and broker programmes, client support tools, events and mobile applications. Additional notices may apply to a specific Service and will be presented when relevant.
“You” means any person who visits our websites, enters our spaces, contacts us or uses our Services. Separate notices may apply to employees, job applicants and contractors in the context of an employment relationship.
If this Policy is made available in multiple languages, the English version will be the authoritative version unless applicable law requires otherwise.
The information we collect depends on your relationship with Attic Space, the Services you use and applicable law. We may collect the following categories:
Contact information, such as your name, postal address, phone number and email address.
Identity and verification information, such as a photograph, government-issued identification and date of birth where needed for security, access or legal compliance.
Professional information, including your company, title, role, team and business requirements.
Payment information, including billing details, transaction records and bank or card information processed by authorised payment providers.
Workspace preferences, such as preferred location, office configuration, desk or meeting-room requirements, temperature and service preferences.
Communications, including enquiries, emails, SMS messages, support requests, chatbot messages, survey responses and other content you choose to share.
Device and usage information, including IP address, browser, device identifiers, operating system, pages viewed, links selected, access times and referring pages.
Location information, where you enable location features or where location is inferred from your IP address or network connection.
Workspace utilisation information, where applicable, from access systems, Wi-Fi infrastructure, environmental or occupancy sensors and security systems used to operate safe, efficient spaces.
Other information you provide, such as vehicle details, emergency contact information, visitor purpose, social media identifiers, uploaded files and profile content.
Where a field is optional, you may choose not to provide it. However, some information is necessary for us to provide a requested Service, grant building access, complete a transaction or comply with law.
We collect Personal Information from several sources:
Directly from you when you enquire, tour a property, sign an agreement, visit a workspace, make a payment, submit a form or communicate with us.
From your organisation or representatives, including your employer, broker, property consultant, host, parent or guardian.
Automatically through cookies, pixels, logs, web beacons, access systems and similar technologies when you use our Services.
From third parties, including service providers, business partners, public records and commercially available sources where permitted by law.
If you interact with us through a third-party platform or use a third-party account to access a Service, we may receive information authorised by your account settings. You can manage or disable these connections through the relevant platform.
We use Personal Information to:
provide and administer our spaces, products, events and Services;
respond to enquiries, arrange tours and fulfil customer support requests;
manage memberships, workspace access, bookings, visitors, facilities and payments;
maintain a secure physical and online environment and prevent fraud, abuse or harm;
personalise workspace experiences and remember relevant preferences;
analyse, develop, maintain and improve our spaces, products and Services;
send operational messages and, where permitted, marketing and promotional communications;
measure campaign performance and provide relevant advertising;
establish, exercise or defend our legal and contractual rights; and
meet financial, regulatory, legal and reporting obligations.
We may create and use anonymous or aggregated information to understand workspace utilisation, measure interest in our Services, improve operations and conduct research. This information is not Personal Information when it cannot reasonably be used to identify you.
Where applicable law requires a legal basis, we process Personal Information:
to perform a contract with you or take steps at your request before entering a contract;
to comply with legal and regulatory obligations;
for our legitimate interests, including operating and improving our Services, protecting our business and maintaining secure environments;
with your consent, where consent is required; or
to protect your vital interests or those of another person where applicable.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing already carried out lawfully before withdrawal.
We may disclose Personal Information in limited circumstances to:
Attic Space affiliates that support the delivery and administration of our Services.
Your organisation, host or authorised representative where necessary to manage your account, visit, access or relationship with us.
Service providers that support hosting, payments, analytics, communications, security, facilities, professional advice and other business functions.
Business partners where needed to provide a requested feature or Service, or where you have consented.
Government, regulatory or law-enforcement authorities where required by law or valid legal process.
Parties to a corporate transaction involving a merger, financing, acquisition, restructuring, sale or transfer of all or part of our business or assets.
We may also disclose information when reasonably necessary to detect or prevent fraud, enforce our agreements, protect our rights and safety or protect our members, clients, visitors, employees and business partners. We do not sell Personal Information for monetary consideration.
Some Services may allow you to create a profile, join a community, post content or communicate with others. Information you make public may be read, collected or used by others. Please consider carefully what you choose to disclose.
We and our partners may use cookies, pixels, web beacons, logs and similar technologies to operate our websites, remember preferences, understand usage, diagnose problems, measure campaigns and provide relevant advertising.
We may use Google Analytics or comparable analytics services. These services may receive information such as your IP address, device type, pages visited, visit duration and referring website. Their handling of information is governed by their own privacy terms.
You can manage cookies through your browser settings and, where available, our cookie controls. Blocking some cookies may affect the functionality of the Services.
Our Services may contain links, plug-ins or content provided by third parties. Third-party services may collect information directly from you and are governed by their own privacy policies. We encourage you to review those policies before using their services.
We maintain public social media pages. Anything you post publicly may be visible to others and may appear in search results. We may moderate or remove comments that are unlawful, abusive, threatening, discriminatory, infringing, commercially promotional or unrelated to the relevant discussion.
Attic Space clients may use our mobile application to access client services and raise support tickets. Depending on the features you choose to use and your device permissions, the app may process account details, ticket content, device information, notifications and contact details.
If you choose to invite friends, colleagues or family, the app may request access to relevant phonebook contacts. We use that access only to provide the feature you request and subject to your device settings. You can revoke permissions through your device at any time.
Subject to applicable law, you may have the right to request that we:
confirm whether we process your Personal Information;
provide access to or a copy of your Personal Information;
correct inaccurate, outdated or incomplete information;
delete Personal Information, subject to legal exceptions;
restrict or object to certain processing;
provide information you supplied in a portable electronic format; or
withdraw consent where our processing relies on consent.
To protect your privacy, we may need to verify your identity and authority before completing a request. We will respond within the timeframe required by applicable law. You may also have the right to complain to the relevant data-protection authority.
You can opt out of promotional emails by using the unsubscribe link in the message or contacting us. Even if you opt out of marketing, we may continue to send transactional or service-related communications.
You can also manage browser cookies, mobile permissions, location access, notifications and third-party account connections through the relevant browser, device or service settings.
We maintain reasonable administrative, technical and physical safeguards designed to protect Personal Information. No system is completely secure, and we cannot guarantee absolute security of information transmitted or stored electronically.
We retain Personal Information only for as long as reasonably necessary for the purposes described in this Policy, including to provide Services, maintain records, resolve disputes, enforce agreements and satisfy legal, tax and accounting requirements.
Information may be processed outside the region where it was collected. Where required, we use appropriate safeguards for cross-border transfers in accordance with applicable law.
Where we need to process sensitive information, we do so only where permitted by law and, where required, with your explicit consent. You may withdraw consent subject to applicable legal or contractual restrictions.
Our Services are not directed to children under the age required to provide valid consent under applicable law. We do not knowingly collect children’s Personal Information without appropriate authorisation from a parent or guardian.
We may update this Policy as our Services, practices or legal obligations change. We will post the revised version with a new “Last updated” date and provide additional notice where required by law.
If you have questions about this Policy, wish to exercise a privacy right or want to raise a concern about how we handle Personal Information, contact us:
Attic Space
Bangalore, Karnataka, India
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